I was referred to matrix I’m glad I hired him it was a very good experience and the workmanship was absolutely beyond without a doubt what I expected I will totally recommend this company and if I need any construction work again I will call them because they are absolutely reliable.
Matrix did amazing work. Quit & efficient. David helped a lot with the details on my home exterior project and workers who did the actual construction work were real efficient at what they did as well. If I need any future work done on my house I will definitely call this company again.
Our experience with Matrix Exteriors was exceptional from our first communication to the completion of work. David kept us informed every step of the way and was extremely responsive with any of our concerns. The quality of work was excellent. We value true and honest communication with contractors and Matrix Exteriors met and exceeded our expectations. Thank you Matrix!
My experience with Matrix Exteriors was beyond what I had imagined. Workmanship for my home exterior restoration was superb. David & his team were courteous, extremely and I mean extremely hardworking. I had a new roof, new soffit, fascia, siding, gutters, and downspouts all installed in two days. I was amazed and how these people worked with scrupulous precision. And out of a 1 to 10, I give this company a 100. David the project manager is very knowledgeable and he ran the entire process with extreme professionalism. Thank you Matrix your company earned this review.
Matrix did our roof and siding. It turned out beautiful. We picked a hard to get color but David was able to get it for us. The work was done very fast with great attention to detail. Communication was great if we had questions or concerns. David always got back to us in a timely manner. Our house looks beautiful. I would definitely recommend this company
Great experience I had with this company. I have to say that you can’t argue with demonstrated proof they have the business master down to a science. Professional, responsiveness, and 100 % reliable. I rating is a definitive AAA
Matrix Exteriors help with my Statfarm insurance claim. The insurance carrier tried everthing they could to not pay me. But Matrix did not give up and there perseverance and intelligent approach got my insurance claim approved and then 2 days after being approved my house got a new roof installed along with 54 pieces of new plywood all in one day. Thanks Matrix for your attention to detail & AAA service.
My house was in bad in condition on the exterior. Matrix showed up and explained to me everything & went into extreme detail as to what my house would look like when they were done with the work I entered into a contract and I’m going to tell you I don’t regret it these people are truly professional at what they do my house is beautiful it’s revived a Renaissance has taken place thank you so much matrix I would recommend this company to anyone who is in need of real workmanship .
Matrix provided excellent 5 star service. I can not recommend them highly enough. I had hail damage to my house and garage roofs from a storm and they quickly assessed the damage, submitted information to my insurance company and completed service in less than 2 weeks time. David did an amazing job setting and meeting expectations. He made promises and delivered every time. Not only did he replace my roofs but he corrected a lot of issues that he was not required to address – venting an overheated attic, hooking up kitchen and bathroom exhaust fans, putting gutters on my garage, replacing rotten fascia. The roofing crew was efficient and professional and cleaned up so well that you would never have known that it had been the site of a massive roofing project. Their superior workmanship enabled them to provide a 50 year transferable warranty. Highly recommended!!
We had Matrix Exteriors replace our roof and couldn’t be happier with the quality, professionalism, and value of the job. Matrix will go out if their way to deal with stingy insurance companies. Will absolutely use them again in the future.
We have just had our roof replaced by Matrix Exteriors and would recommend them. We had a good experience with the Matrix team for our Project. They were reliable and professional with their services and contracts. David answered all of our questions from start to finish. They completed the roof replacement project in one day. The 7-10 workers were very organized and the roof replacement process was performed like a well oiled machine. It was obvious they have a well thought out execution plan to remove the roof and install the new one. We are more than satisfied with the work that was done
I learned of Matrix through a work colleague who detailed their excellent experience working with Matrix. I couldn't have been happier with every step of the process, from initial consultation, to representing us with the insurance company, and most importantly, the craftmanship of the work. The roofers were early and wasted no time in getting started. They worked quickly and completed the project much quicker than anticipated which limited any impact on my day. The swift work doesn't mean they cut any corners. All work was completed properly and they waited for final sign-off before wrapping up. There was a follow up after the fact to ensure everything was still as expected which I really appreciated. I would recommend Matrix to everyone looking to have work done on their home.
I cannot speak highly enough of Matrix Exteriors! We contacted them to inquire about a roof replacement on our Jefferson Park home (built in 1902). David Ortiz was our production coordinator/project manager and let me say that man hustles! He was extremely diligent in making sure that we got the best bang for our buck but never compromised on quality. He was attentive, responsive, and connected us with a public insurance adjuster who helped us navigate the project and our expenses. After some inspections and minimal back and forth we got the good news on cost/insurance coverage from recent storm damage. We first connected with Matrix right before Memorial Day weekend... three weeks later we have brand new and gorgeous roof, siding, gutters, etc. The construction teams were extremely professional and hardworking. They were mindful of our home, and were really accommodating if we needed them to move materials or equipment so that my mother-in-law with limited mobility could get in/out of the house safely. Truly a 10/10 experience. Everyone we interacted with was simply top notch. We will absolutely be contacting this team again for future home improvement needs. Amazing!
I had Matrix come out and re do my siding. One they were so professional, on time and fast. It only took them 2 days to replace the whole siding on my house and it looks great. Before they started the work David came out and showed my wife and I few colors to choose from. He guided us on what colors work best with our roof and the brick colors. I would highly recommend them.
My experience with Matrix Exterior was very professional . They answered all of our questions from start to finish. Their work was outstanding and the workers were very considerate of our home.The entire staff was a pleasure to work with during this process. We would highly recommend them. I would give them a call if you want the work done RIGHT.
We could not be happier with our outcome. Matrix did an amazing job from start to finish.David was very professional, came out so we can choose our color and material ( he absolutely knew what colors to choose and what would work and even bring our home value up)The Matrix crew were quick, on time, professional and cleaned everything up.We are so satisfied.
I had Matrix come out and provide a quote for new roof and gutters the Saturday before Memorial Day. They were able to schedule the work for the wednesday after Memorial Day and completed the job in one day. Matrix was honest, informational and professional. Happy to have used this company and very pleased with the service.
I hired Matrix Exteriors to facilitate an insurance claim on my home.They met with my insurance carrier and came to an agreement and the next day after coming to the agreement with my carrier they installed a new roof and gutters on my home. Talk about speed and efficiency theses people are amazing
I chose Matrix to replace my roof. I was recommended to Matrix Exterior company by my neighbor. David from Matrix came to my home to give me the free quote. He was very courteous, patient, and knowledgeable. He spent time to discuss my roof’s current condition, offered suggestions on material selection and design. When came install day, a team of 8-10 people showed up, working very quickly to remove the existing shingles. Then the lead installer flew a drone up to inspect the roof, making sure there is no hidden issues with the existing wood. The install team then went to work in installing the new underlayment and shingles. They finished in one day! After the install, the team cleaned up all the garbage in the yard. The following day, a new team came to install brand new gutters with screen. David and his entire crew were very professional, organized, efficient, the workmanship was top notch, amazing team, they finished a big job in two days. I am incredibly pleased with Matrix’s professionalism and quality of work, I highly recommend to anyone who is in need a new roof and looking for reliable company, go Matrix!!!
This company is the most professional people I ever dealt with. I am a contractor and this review a well deserved compliment. Matrix Exteriors went well above my expectations and I would have problem referring them and this review that I took the time to write is a point of reference because it reflects what I feel. AAA service.
Matrix Exteriors was hired by me to install a new roof, siding, as well as soffit and fascia on my entire house. I must say they did an excellent job and worked expeditiously.They went above and beyond. They explained every detail as the work was in progress and the laborers were very courteous and did an excellent job and I am100 % satisfied with this company.
Very good Customer Service I had some wind damage and some facia and soffit that blew away from my house nobody would come but Matrix Exteriors responded immediately and resolved my problem that is what I call great Customer Service thank you so much
Top notch! On time, quality work. A pleasure to work with. These people were punctual, organized, clean, absolutely great workmanship me and my wife are very happy with our new roof, siding, and gutters. To anybody looking for a reliable company without a doubt call these people because they are 100% reliable
SO HAPPY! David worked a miracle with our garage and porch. Him in the entire team we’re diligent and persevered through every obstacle that was thrown at them the end result me and my husband are very pleased with the workmanship and the integrity that these people govern themselves with.
They were awesome to work with very fast and had a huge array of colors to chose from and working with David made it very easy to chose good colors and made the process go very quick within a week my house was completely redone. They replaced rotten wood and there was no hiccups or surprises I am very happy with the results and would highly recommend them
Matrix did an awesome job on our house in Cary.They exceeded our expectations by a mile.They replaced 14 pieces of sheathing at no extra cost and threw in new light fixtures and vinyl wrapped all the wood framing around our garage door and entry doors - looks great!
Matrix Exteriors was absolutely amazing! I was very skeptical at first. But their honesty and workmanship prevailed. I would highly recommend them to anyone looking to get their siding/roof done. Their employees were nothing but respectful and great at the end of the project leaving it nice and clean. Highly recommend them!
Me and my are very happy with the way everything turned out. New roof and gutters installed on our entire house in 1 and half days. If your looking for a reliable roofing company cal Matrix Exteriors. You will receive what we did AAA SERVICES
I give Matrix Exteriors 5 stars and would recommend them to our family and neighbors!Initial Meetings/ Contract: David did a great job communicating the process to us and estimated timeline. They went above and beyond what we expected of them. He is an honest guy to work with and works hard to build trust and a rapport with us. If I had questions, I just texted him as they can sometime be busy with numerous jobs but that is expected of a good contractor. I initially found Matrix from their Google reviews and was surprised at some of the negative feedback some people gave them but we decided to give them a chance and we were glad we did! I never write reviews but appreciate the hardwork, dedication, and pride David and his crew puts in his business that I really wanted to write a review.His Crew: They arrived on time and were very professional. As they were removing the old siding, they found damage underneath to the wood on the house. The Matrix guys went ahead and fixed it by removing the damaged material and installing brand new plywood, no questions asked. Very much appreciate their desire to do the job right! I snapped a few pictures as they were working. They spaced the nails on the studs to ensure the siding was secure and floating - I know you may say that's standard but I can assure you it takes a true Craftsman and people that care about their quality of work to FIND and DRIVE nails into the studs manually. They also caulked the trim and the windows, and not just with any caulk, but they matched the siding with silver caulk and the windows with white caulk. This is the attention to detail that should not be overlooked or taken for granted. The crew worked well into the night and completed the work in 2.5 days (8am-7pm) - removal, tyvek/taping, siding, versetta stone, soffits, facia, gutters, downspouts, caulking - and they cleaned up. You will need to expect that there will be nails in your yard and they do there best to clean up most that they can see. Anyone that has done any work on a house will know you are not going to climb down a ladder/ scaffolding to pick up every nail you drop but they sincerely did there best so we appreciate that. The job site cleanup was excellent and we were satisfied. We had no stress with this contractor and we have had many contractors do work for us in the past. Our house looks amazing as promised!I would highly recommend Matrix Exteriors.
My experience with this company, was unsurpassed. David was very polite and communicative. Very professional, all work was meticulously done and in a timely manner. Made my house look brand new again! Amazing experience! Thank you Matrix Exteriors!
So far the experience with Matrix has been great. Handled the inspection with the insurance company, got the roof approved, and is going to do the work next week.Everyone along the way has been super helpful and courteous.
This company to explain everything in detail to me with my home renovation and insurance claim. I must say very proffesional and well organized company. Every one I dealt witj did a great job and that is why I took the time to write this review.
I am retired civil engineer with decades of construction experience including residential housing. I hired Matrix exteriors to revamp the exterior of my home in Naperville and this company has done an exceptional job in residing my home and also installing new gutters, soffit, facia and leaf guards. The quality of workmanship was absolutely exceptional. The work crews were friendly professional, talented and cleaned up very well after themselves which is important to me. I would recommend Matrix Exteriors to anyone needing A reliable company that will get the job done. 100 % satisfied with the performance of the entire crew.
This was a great experience having Matrix handle my claim. Their expert workmanship was amazing!! Stress free dealing with these professionals. Extremely talented workers. So grateful to have a good night sleep knowing we hired the right company. I would recommend Matrix Exteriors to anyone.
This company did a great. I appreciate there hard work. They installed and gutters they worked collaboratively and left property spotless. Cleaner then when they first came. Total thumbs up. 5 stars is what they deserve.
Matrix showed up after 8 others companies refused to come because it wasn’t a profitable job. Matrix did come and resolved the problem on my roof and to top it off the did not charge me for the repair. I had around 8 shingles that blew and they fixed. Me and my wife are so grateful. Thanks for all your help Matrix Exteriors
I met with the production coordinator from Matrix he explained every single facet of the construction process that was going to take place and everything went as planned and a job well done. Good people and great customer service
Really excellent customer service and workmanship. I had a new roof, siding, gutters, and a porch put on my home in 72 hrs. The whole crew and office personal work diligently and me and my wife are so happy withthe end results
David and his guys are awesome. If you are looking for someone that is responsive and honest, this is who you want. David doesn’t mess around and he is able to answer 20 questions at a time because I fired questions at him one after another. I am so happy with our siding and gutters. They showed up at 8 am and left at 8 pm. The following day they showed up at 8 am and they were done by 4. They cleaned everything. Two days! Done! Our house looks amazing.
Best customer service, explained every step and process. Duly followed up with insurance company and David did excellent job with paperwork and showed 3D view of our house rooftop in his laptop with shingles in different colors.
Matrix took the time to unpack the entire process in regards to my home renovations and I really appreciate that. I had a good experience with the entire staff that I interacted with. Really happy with the outcome
First off, if you notice, this company is littered with so many fake reviews. If you look at all the profiles, they all have two reviews for this company and this companies sister company "matrix consultants". This business is artificially inflating their ratings. Second, their contractors are incredibly rude. They like to block off driveways, not pull into their spots fully, and when voiced concern over this issue, completely ignore it and worsen the issue. Picture has been provided. Not only unprofessional in person but unprofessional for setting up fake reviews.
I was referred to this company after getting my claim approved I was going back-and-forth with different people for months when matrix showed up it was nothing but professionalism and very strategic at the way these people run their business they came here and stayed in our contract and started my roof and finish it the same day the cleanup was absolutely phenomenal it was like they weren’t even there completely professional reliable 100% without a doubt I would use them again and if you’re looking for a reliable company do not hesitate to contact these people they will not give you the runaround they will take care of business
Matrix Exteriors a great organized company. I hired them and if it wasn’t for them I would of never have gotten my wood shake roof approved from a claim from a storm that damaged my roof. It was because of there ingenuity, professionalism and efficacious communication was the reason that I was payed out $105,000.00 and then there they installed my entire 8700 sq ft roof in 4 days including new gutters. AAA rating
Awesome absolute awesome experience. David is the guy I dealt with and he was like a magician like David Copperfield. Completely organized system is what I experienced. New roof, siding, soffit, fascia, and gutters all installed within the confines of 72 hrs. 100 percent happy with these people a true AAA service company.
Dealing with this company was a all across the board AAA experience. The were polite, professional, responsive, very organized. I had a roof installed by this company and I am glad I hired them. 100 PERCENT GREAT COMPANY
Great company to do business with extremely detailed and the were 100 percent attentive to my needs and always responsive when I was communicating with them throughout my roof restoration on my home. AAA SERVICE
David from Matrix knows how to get things done this guy does not mess around. These people are organized and get down to business.100 percent recommend calling these people if you want your stuff done right with no headaches. AAA PEOPLE
David and his team are true professional go getters who get things done I definitely without a single doubt would hire these people if I ever needed any more work done on my home. Real 100 artisans. Thank you for all your hard work. AAA service
Great service. Responsive to my calls and concerns from the start to the finish. They did a fabulous job replacing my roof and also gave me warranty certificates as I was told. AAA service and reliable company.
Matrix Exteriors was referred to me and they did everything that the person who referred them said they would. They installed siding on my entire house very organized system and they made sure that they cleaned up scrupulously after they finished. Very reliable and reputable company.
Hands on great company all across the board.Professional and real artisans. I have nothing but good things to say about Matrix Exteriors and would encourage any looking for reliable and professional people call this company.
Called Matrix for a roofing quote a man from the company showed up he explained the process very thoroughly and I signed a contract and they followed through abdgot things all done within 48 hrs GREAT JOB AND GREAT COMPANY
I had two roofs on my house. Matrix was able to help me out with an insurance claim on my house and get the insurance to payout and then had my old roof removed and a new one installed all within one day. I happy and thankful that I entered into a contract with them. Very organized and informative system that this company has.
I hired Matrix Exteriors to install a new roof, siding, and gutters on my home. They salesman and project manager were very knowledgeable and extremely organized. I would 100 percent use this company again if I needed to and if you are looking for reliable contractors call this company. AAA Rating from me. Thanks Matrix.
Start to finish the Matrix Team was amazing. We used both Matrix Adjusters and then Martrix Exteriors Naperville. Matrix Exteriors replaced our Roof, Gutters, 4 Windows, and service door to the garage. They also closed in 2 skylights that we no longer wanted.The job was a serious undertaking and even when they ran into rot issues that could not be seen until the gutters were removed it didn't slow them down. They finished the job in 1 day as promised because they had a team of hard working knowledgeable people on the job.David was our Point Person and he took care of getting us our quotes, recommended a roof color (which we love) when we were torn between a couple options, and made sure everything was to our liking.The gutters were scheduled for the following day and they arrived first thing in the morning. Everyone did a decent job cleaning up as they worked but I was worried about screws and nails. Didnt need to as Matrix had someone show up when the gutter crew finished to go over the entire property again with a magnet bar to get any metal (screws/nails) that had been missed. Was only a couple of missed screws and nails, but the fact they sent someone out just to do an extra clean up was a very professional touch!Little things like upgrading to an architectural shingle at no cost even though our Insurance company only paid for standard 3 tab shingles was added value that was unexpected and added to the great experience.If you are debating using Matrix Exteriors of Naperville I would highly recommend it.
Matrix Exteriors was great to work with. They detached and reset my solar panels and also installed a new roof and gutters all in one day. My assessment on this company is a 100% without a doubt AAA service company.
David with Matrix is absolutely incredible to work with!!!! He was so professional, took all the anxiety out of the process for us, was so communicative and organized and all around - just amazing. The team’s work was impeccable from start to finish. Our roof replacement was done in half a day and you wouldn’t have even known they were there. Everyone we came into contact with was so professional and educated. Highly, HIGHLY recommend to everyone!!!
My neighbors garage caught on fire and caused my garage to catch on fire as well. I contacted David and he responded quick. He then showed up went over the damage and came up with a realistic plan of action. The next thing you know his crew show up and within 72 hrs of hard work you can’t even tell that my garage caught on fire. These people are real artisans. I AAA Plus rating from me. Thank you Matrix.
I was referred to Matrix Exteriors and everything that I agreed with them upon a contract that I signed off on they folliwed through with and they did it with organized precision. Great Servive -- Organized Conpamy. 5 Stars From Me.
Matrix Exteriors removed my solar panels from my roof then installed a new roof then reinstalled the solar panels and new gutters and downspouts as well. Really great experience. Profesional organized company. I 100 percent recommend them to anyone looking for a reliable construction company.
Professional beyond measures this company went above and beyond to make things happen. My roof was completely removed and replaced I was given warranty documentation which is very important to me and my husband. Very organized company I would definitely recommend them. 5 Stars from me.
Matrix Exteriors were very professional. and was very flexible with my needs. And they went above and beyond to take care of all of the small extras that I wanted done. I am extremely pleased with how the business was conducted.
I was refer to David Ortiz of Matrix Exteriors. His team of roofers and carpenters did a phenomenal job with our roof and windows. I am beyond impressed with the level of details and efficiency. I kid you not David show up and I pick out the color of the new roof and the materials were delivered that same afternoon. They immediately start the work the next sunny day with old roof removed and new roof replacement done in one day. The following day gutters and downspouts were installed and window fascia were wrapped. My roof looks amazing and my old windows looks like new again. I highly recommend Matrix Exteriors for anyone looking to replace their roofing and windows exteriors. David and his team went above and beyond any contractors I have work with before.
Made appointment for estimate with David for "2-3 with a one hour window on either side"! That's essentially a 4hr window. I agreed, rescheduled my appointments and wasted half a day only to have David not show. At 4:30 I called and left a voice message asking if perhaps I had the wrong time or date. He never had the courtesy to call or text. If a company doesn't want the job simply say so at the beginning.Despite all the great reviews, my experience was poor and frustrating.
Excelente company, handled my job with superb service and excellent workmanship, The owner took his time to listen and answer all my questions.The adjustor communicated with me every step of the way, talked to my insurance like a pro and got it done.All work done in a day!!!! what else can i say. Definitely recommending to all my friends and neighbors.
This was by far the best business experience that one could have with a decision as big and important as a roof repair. I was referred to David Ortiz by a friend and I was not disappointed. Mr. Ortiz was very knowledgeable and informative about my options and was always available to answer any questions throughout this process. When I signed the contracts and moved forward with this company we set a date and time to start the process of my roof repair and his staff was on time. The staff was great and was able to complete my entire roof in about 6 hours. I was very impressed with the service that I received and the outcome of my roof. I would recommend Mr. Ortiz and Matrix Exteriors to anyone looking for quality and honesty in a service. Thank You and I look forward to working with you on future projects.
Matrix Exteriors did work that was beyond satisfactory! Our church is so grateful! We will use this company in the future for all of our restoration needs. It is wonderful to deal with people who do what they say they will do and in a timely manner. David thank you for everything that you did to help these projects come into fruition.
Owner David Ortiz and his staff were very prompt and professional. The quality and workmanship was outstanding!!! I was blown away by how quickly they were able to complete the roof and siding! Matrix Adjusters worked diligently with our insurance company to get out claim approved. I can't say enough about how they went above and beyond what we expected. After meeting with several other contractors they stood out among the rest with how they worked within our budget, provided quality materials, and worked within a timely fashion to get our project completed.David knows the industry very well and is very passionate about what he does. David's passion and dedication for the business and working with clients comes across in his communication. He and his staff are very personable and they were very good about communicating and explaining the process to us. I would highly recommend them for your roof and siding renovation. I would definitely use them again.
Thank you Matrix Exteriors for the outstanding job you did on the storm damage repairs. The complete replacement of the siding and gutters was amazingly quick. The team that worked on our home was very professional, respectful, and hardworking. The daily cleanup was exceptional! It was clear to us that the crew was skillful and detail oriented. It is obvious Matrix Exteriors takes pride in their work and instills that in their crews. I am pleased to recommend Matrix Exteriors.
The folks at Matrix worked with our insurance company’s to get us a new roof after a hailstorm. The whole experience was hassle free and the price was very fair. The work was done in a single day and the crew stayed late to make sure our yard was completely cleaned up. Highly recommend this excellent company
Matrix helped me when I was in a jam I am thankful that I entered into a contract with this company. They handled the entire process of my insurance claim and after all was said and done they installed a new roof and gutters in one day. When I came home from work it’s like they weren’t even there and the cleanup was fabulous not one nail left over. Thanks Matrix.