They put a new roof on my home, not long after getting my new roof I had water damage inside my home. They came out and fixed a vent on my roof that was leaking ( that they installed wrong). Now I just found more water damage to my walls that goes through multiple levels of my house where the vent that was leaking is directly above all of this. Don’t think I can trust them back at my house and will need to contact my insurance company or further because this is a lot of damage they caused. 3/4/24 it’s funny how all the low reviews can never be found and no record of anything. My contact was David Ortiz and they were at my house twice, here is some pictures
Eric & David are phenomenal! Words can’t describe how grateful we are for these two guys. They are truly good at what they do. They treat you like family and deliver results.
Matrix is phenomenal Company! GREAT CUSTOMER SERVICE! GREAT RESPECTFUL WORKERS! They helped my parents with their house and made it very easy and they felt comfortable asking questions! Exceptional work, on time, clean and very professional! I would highly recommend working with Matrix!
Matrix helped me file a claim with my insurance company. Everyone on the team is very professional and willing to listen to what my needs are. I highly recommend Matrix if anyone needs improvement on their houses.
David and his team at Matrix Exteriors were absolutely outstanding in replacing the 24-year-old roof, gutters and window wraps on my house and shed. They also installed a new sliding patio door that looks and works perfectly - they really did a tremendous job. If I have any other home projects coming up that I need help with, I know who to reach out to first - David at Matrix! Check out their website, they probably have your need covered. He is your guy- he will make sure you are a happy customer. Trust me.
Matrix is truly a an amazing company to do buisness with. Organzied, punctual, attentive to detail and fully engaged with customer service. 5 Stars all across the board.
Matrix worked with the insurance, Knowing all the ins and outs. They not only got everything covered, but did all the work so I didn’t have to deal with several different contractors. It was seamless and easy. Everything is fixed and like new. They did an awesome job on the roof fix, new porch, bay window and interior damage. It was really nice to just hand the headache to someone else and be so well taken care of.
Matrix Exteriors was highly professional and responsive from start to finish. My roof and side paneling were damaged by hail earlier this year. Matrix identified the damage, initiated a claim process with my home insurance company, handled any disputes with said insurer, and ensured a fair claim adjustment. They took time make sure I was comfortable with the contracted scope of work. Roof work was finished in a day. Side paneling took 2 days. There were no issues and no surprises. Any questions I had were addressed quickly and clearly. Scheduling the work was easy too.On top of all that, the quality of new roof tiles and side paneling is significantly better than what was installed before (less likely to be damaged by hail in the future). I couldn't have asked for a better experience. I highly recommend Matrix Exteriors.
Great experience from start to finish. Very easy to work with. Handled all insurance claim issues. Would definitely recommend to anyone. Work was done quickly. A+
Me and wife can’t say enough about Matrix. David and his crew went over and beyond on the repair of my home. The whole team stayed on top of my insurance company and their communication is top notch. The whole was extremely time consuming but they made it smooth and easy. David and his crew replaced my roof and siding. Also David had the crews repaint all my trim. And the best part was he noticed damage on my garage doors and had them replaced also. In the future if there is any work that needs to be done to my home David and his crew at Matrix will be my first call.Thank you guys!!!
Matrix is a Class Act. No exaggeration as they walk the talk. From knowledge and professionalism of David and his team, including adjusters to deal with insurance holdups, Matrix exemplifies a higher quality of excellent follow through, great communication and most importantly a swift and clear understanding of the progression of the roof replacement. I would highly recommend them. I had no doubt they would make the best choice for our home.
I found the staff to be very friendly, sincere, and knowledgeable. This was a strong reason to choose this company for their service. The team of staff and workers were helpful, supportive; as well as organized, thorough, and respectful.We were happy with the results, the warranty, and most important, the house looks great!
Matrix helped me file a claim with State Farm they fought a good strategic fight against State Farm’s inadequate claim amount. The end result was Matrix getting me a pay out for all repairs including gutter leaf guards, couldn’t of done it without them. I recommend Matrix if you need help filing an insurance claim they will handle the entire process from beginning to end with professionalism & there construction team is fast and the house shows great.
I hired Matrix to install new siding on my entire home & the entire process was completely smooth & unimpeded from start to finish. Great contractors to do business with.
Top notch responsive service from start to finish. Processes were explained regarding insurance adjuster & agent dealings, as well as installation & payment procedures. Construction crew was efficient, conscientious & worked hard to leave job site as clean as when first arrived.
Matrix Exteriors installed new GAF HDZ shingles and gutters (9/18/23), and two weeks later installed new PlyGem Mastic Quest vinyl siding plus aluminum fascia and soffits (10/3/23) on our home. David gave us a very reasonable price for both jobs, he answered all of my many questions in a very timely manner and made sure the jobs were completed on-time to our satisfaction. Charles supervised the roofing job and Al the siding job. Both crews were efficient, professional and polite. They cleaned up after the jobs pretty well. In general, both crews did a great job, and I would hire Matrix Exteriors and their workers again.
Our story with Matrix Exteriors starts back in Feb 2023. My wife and I were trying to buy a house and the inspection report came up with issues requiring new roof and siding. I called matrix after reading some of the positive reviews and started speaking with David on the phone to get estimates for what these repairs would cost. We tried reaching out to other renovation companies but no one would help provide estimates while we did not own the house (but were in process of buying it). David was very patient and helped provide some details about the renovations and the costs associated with them. Ultimately, having this talk with David helped my wife and I finalize the purchase on our house.Fast forward a few months after moving in and the time had finally come to start our project. We followed up with David, Charles and their team to evaluate renovations on our house… and this was the BEST decision we could have ever made. We were in the market for a full exterior upgrade Roof, Siding, Windows, Fascia, Soffit, Gutters, Garage, chimney paints; all at once. Additionally, my wife was pregnant so we had a tight schedule deadline for Matrix to complete the project. Needless to say Matrix absolutely crushed the project within our budget & finished with 2 weeks before my wife due date!Since the start of the project David and Charles worked hard to help my wife and I transform our house into a modern castle that we are proud to call our own. The team spent some time with us to work out the design options, provide different material samples and David also SIMULATES what your house looks like. We were blown away at how the simulations looked when we first saw them and absolutely knew that we picked the right material and right company to work with. Once the project details were locked David worked with us to keep our project within budget without sacrificing material quality and he helped us meet our goals! Additional note, the Team at Matrix can also work with insurance companies as your public adjuster to help navigate if any insurance coverage opportunities. They did a good job looking out for our behalf.We signed our contract around July and materials took around 2 months to come in (Windows were the long lead time item). All this time the team at matrix provided me regular material status updates and met with me to review the project plan a few days before construction kicked off.LET. ME. JUST. SAY. These guys have the BEST reno team in the business. The construction started in early September and they were finished by Sept 27, less than a month! They knocked the roof out in only 4 hours! The Windows, siding and Stone took the longest but their team was extremely precise and was able to fulfil our unique design choice of horizontal and board and batten on different levels of the house. I think this was such a challenging design combination but these guys crushed it with artist-level precision. The stone front easily became the star of the show and we couldn’t be happier with our decision to go with Versetta Stone which David and Charles recommended. I’d like to also say that the team at Matrix Exteriors are such great and hardworking people, they worked long hours on hot 85-90+ days and during rain to get the job done. These guys are the real deal and have my full appreciation for their hard work on our house.Overall, we love our house. Matrix exceeded every expectation we had with their service, care, quality, and renovation expertise! Our experience could not have been more positive with Matrix Exteriors, if you are in a market for a house renovation these guys should be your first stop. The 500+ 5-star reviews don’t lie and I can say we are definitely happy customers! Just check out the pics of the finished project (and what it was before)!!!