I found the staff to be very friendly, sincere, and knowledgeable. This was a strong reason to choose this company for their service. The team of staff and workers were helpful, supportive; as well as organized, thorough, and respectful.We were happy with the results, the warranty, and most important, the house looks great!
Matrix helped me file a claim with State Farm they fought a good strategic fight against State Farm’s inadequate claim amount. The end result was Matrix getting me a pay out for all repairs including gutter leaf guards, couldn’t of done it without them. I recommend Matrix if you need help filing an insurance claim they will handle the entire process from beginning to end with professionalism & there construction team is fast and the house shows great.
I hired Matrix to install new siding on my entire home & the entire process was completely smooth & unimpeded from start to finish. Great contractors to do business with.
Top notch responsive service from start to finish. Processes were explained regarding insurance adjuster & agent dealings, as well as installation & payment procedures. Construction crew was efficient, conscientious & worked hard to leave job site as clean as when first arrived.
Matrix Exteriors installed new GAF HDZ shingles and gutters (9/18/23), and two weeks later installed new PlyGem Mastic Quest vinyl siding plus aluminum fascia and soffits (10/3/23) on our home. David gave us a very reasonable price for both jobs, he answered all of my many questions in a very timely manner and made sure the jobs were completed on-time to our satisfaction. Charles supervised the roofing job and Al the siding job. Both crews were efficient, professional and polite. They cleaned up after the jobs pretty well. In general, both crews did a great job, and I would hire Matrix Exteriors and their workers again.
Our story with Matrix Exteriors starts back in Feb 2023. My wife and I were trying to buy a house and the inspection report came up with issues requiring new roof and siding. I called matrix after reading some of the positive reviews and started speaking with David on the phone to get estimates for what these repairs would cost. We tried reaching out to other renovation companies but no one would help provide estimates while we did not own the house (but were in process of buying it). David was very patient and helped provide some details about the renovations and the costs associated with them. Ultimately, having this talk with David helped my wife and I finalize the purchase on our house.Fast forward a few months after moving in and the time had finally come to start our project. We followed up with David, Charles and their team to evaluate renovations on our house… and this was the BEST decision we could have ever made. We were in the market for a full exterior upgrade Roof, Siding, Windows, Fascia, Soffit, Gutters, Garage, chimney paints; all at once. Additionally, my wife was pregnant so we had a tight schedule deadline for Matrix to complete the project. Needless to say Matrix absolutely crushed the project within our budget & finished with 2 weeks before my wife due date!Since the start of the project David and Charles worked hard to help my wife and I transform our house into a modern castle that we are proud to call our own. The team spent some time with us to work out the design options, provide different material samples and David also SIMULATES what your house looks like. We were blown away at how the simulations looked when we first saw them and absolutely knew that we picked the right material and right company to work with. Once the project details were locked David worked with us to keep our project within budget without sacrificing material quality and he helped us meet our goals! Additional note, the Team at Matrix can also work with insurance companies as your public adjuster to help navigate if any insurance coverage opportunities. They did a good job looking out for our behalf.We signed our contract around July and materials took around 2 months to come in (Windows were the long lead time item). All this time the team at matrix provided me regular material status updates and met with me to review the project plan a few days before construction kicked off.LET. ME. JUST. SAY. These guys have the BEST reno team in the business. The construction started in early September and they were finished by Sept 27, less than a month! They knocked the roof out in only 4 hours! The Windows, siding and Stone took the longest but their team was extremely precise and was able to fulfil our unique design choice of horizontal and board and batten on different levels of the house. I think this was such a challenging design combination but these guys crushed it with artist-level precision. The stone front easily became the star of the show and we couldn’t be happier with our decision to go with Versetta Stone which David and Charles recommended. I’d like to also say that the team at Matrix Exteriors are such great and hardworking people, they worked long hours on hot 85-90+ days and during rain to get the job done. These guys are the real deal and have my full appreciation for their hard work on our house.Overall, we love our house. Matrix exceeded every expectation we had with their service, care, quality, and renovation expertise! Our experience could not have been more positive with Matrix Exteriors, if you are in a market for a house renovation these guys should be your first stop. The 500+ 5-star reviews don’t lie and I can say we are definitely happy customers! Just check out the pics of the finished project (and what it was before)!!!
Matrix was extremely responsive and fast with my repairs. They worked with me to figure out what I actually needed for my new roof after a hail storm. The owner David was super helpful with colors and showing me where we needed extra venting. Absolutely recommend them to anyone.
Matrix did a great job assessing hail damage on my roof, working with the insurance company, and being very open and honest about the process and expectations with me. They went out of their way to cover every angle with me before the project started to make sure there are no surprises, showed up on time, finished on time, were very courteous and professional throughout the day, cleaned after them exceptionally well and did everything they could to address every concern I had. I couldn't be more satisfied!
Fantastic Team to work with in every way!!! We had a storm which produced golf ball size hail and I called three highly rated home exterior contractors to come out and survey the damage. Two of which told me there wasn't enough damage for an insurance claim, however Charles from Matrix felt strongly otherwise. He took the time to show us all the damage, even on on the 2nd story roof via pictures and drone video, so we decided to make a claim. Matrix handled every detail with our insurance company from start to finish and we now have a new roof, gutters, downspouts and garage doors. Our home looks amazing!!! The owner David was highly involved in the process to ensure our 110% satisfaction. Thank you Matrix!!! Highly recommended!!!
The service that Matrix delivered was beyond what I expected. These people truly go the extra mile to make sure their customers have a good experience. AAA service.
Working with Matrix Exteriors was easy, pleasant and expedient. All my exterior choices were quickly available and installed. All employees were industrious, knowledgeable and worked as a team. I was kept well informed concerning the timeline and improvements done at my home. I wish all my encounters with contractors could be this positive. David provided more than was required. I would Truly recommend Matrix Exteriors to everyone.