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Google Rating
4.9
Based on 598 reviews
Matrix Exteriors
4.9
Pam Collins
1713740580
My encounter with Matrix, which handled an Allstate claim on my behalf, was an incredibly seamless process. They oversaw the entire process for me, and upon receiving full approval from my insurance carrier, the construction company Matrix, which was responsible for installing my new GAF roofing system, was equally efficient. Their level of organization and professionalism was exceptional throughout the experience. AAA service.
Adam Cremona
1713648972
If you’re reading this review, then you’ve already found the best home exterior company in the business. We reached out to Matrix Exteriors because of the reviews, but decided to give our trust to them after meeting David personally. No one will work harder, is more fair, and the work is second to none. His teams are professional, polite, and will treat your home with respect. We have already begun thinking about what our next project will be with them. Thanks David!
Eddie and Karla
1713138964
I contacted Matrix for a quote on new gutters and roof repairs, and a representative named David Ortiz from Matrix arrived to discuss my options. He was highly knowledgeable, articulate, and provided valuable information so I entered into a contract with him. The next day, the workers arrived and completed the job as promised. David's genuine concern for customers was evident in his demeanor and expert negotiation skills, reflecting his extensive experience in sales. Matrix is the go-to company for home renovations done efficiently and without any hassle. I am grateful to the Matrix team and David for their excellent work.
Danuta Gawenda
1712704681
I am thoroughly impressed with this company, from the sales team to their construction division. When I say they are organized, I mean these individuals are incredibly structured and function with a seamless, collaborative, and disciplined approach to teamwork.
Victor Cuadro
1711135657
On February 26, 2024 Dupage county experienced severe storms that left many properties damaged in the area. We were met with multiple roofing and exterior company’s for possible inspection on the hail damage left behind. Matrix Exteriors impressed us the most. March 11, 2024 we were met with Eric who did the initial inspection, and it was like seeing a long time friend. He used a drone for the inspection and took photos. They were the only company that offered this. There was no pressure was so ever. He showed us the damage and concerns. March 15, 2024 the claims adjuster met with Eric and Ryan from Matrix Exteriors. They showed the adjuster the property. 20 minutes later, Matrix Exteriors came back with approval on moving forward with replacing the dwelling, garage and shed roof. On March 19, 2024 David, Senior Production Manager showed us our options and went over the material used and warranties offered. March 21, 2024 Matrix Exteriors construction crew of 15 plus were here and to work. They started at 8am and were done by 2pm! The work done was outstanding. We are beyond impressed with the high quality product and work they have done. On the same day of install, our next door neighbors were getting their roof done as well. It took that other company two days just to do the dwelling vs the 3 roofs Matrix Exteriors did in 6 hours. Matrix Exteriors is now our official go to for exterior work. I highly recommend this company. Whether you are doing an insurance claim or looking to simply update your home, give them a call. My family thanks you for your teams hard work in providing such amazing product. Let’s not forget the clean up as well, not a single nail or debris left behind. The entires experience was seamless!
Sayantan Chakraborty
1710994787
The service from Matrix was phenomenal. First of all, the service is top notch, they look out for your interests, negotiate with the insurance adjuster and provide full service. It was painless and seamless. David was awesome, the way he explained, the way he got the team to execute in short order, provided the best solution and advised where things were not necessary instead of trying to upsell. The crew/workmen who replaced the roof were super quick delivering a high quality roof replacement, extremely professional and very clean. Not the smallest of debris was left lying around. Never seen such a diligent crew. Last but not the least, Ryan was great as well as he was my first point of contact and took extra care liaising with the insurance adjuster. Overall, if you want exterior renovation, remodel, repair etc. they should be on your speed dial. You couldn't get better service and that too without having to prompt or chase. They wont upcharge you and provide you the best/upgraded solution. Entire experience was one to remember. I would highly recommend Matrix.
Dewayne Elliott
1710984796
I recently had my roof and gutters replaced by Matrix Exteriors, and I couldn't be more impressed with the outstanding job they did. From the initial consultation to the final cleanup, every aspect of the process was handled with professionalism and expertise. The team was prompt, courteous, and highly skilled, ensuring that the project was completed efficiently and to the highest standards. Not only does my home now have a sturdy and beautiful roof, but the new gutters are functioning flawlessly, protecting my property from water damage. I highly recommend Matrix Exteriors to anyone in need of roofing and gutter services. They exceeded my expectations in every way, and I am grateful for their exceptional workmanship.
C. W.
1710453380
The adjustor was great. The crew was excellent. The customer service was sorely lacking.
Stephanie Ayoola
1708195550
Eric & David are phenomenal! Words can’t describe how grateful we are for these two guys. They are truly good at what they do. They treat you like family and deliver results.
Marylou Torres
1706668344
Matrix is phenomenal Company! GREAT CUSTOMER SERVICE! GREAT RESPECTFUL WORKERS! They helped my parents with their house and made it very easy and they felt comfortable asking questions! Exceptional work, on time, clean and very professional! I would highly recommend working with Matrix!
Brandon Park
1704657966
Matrix helped me file a claim with my insurance company. Everyone on the team is very professional and willing to listen to what my needs are. I highly recommend Matrix if anyone needs improvement on their houses.
Corey Jaros
1703644521
David and his team at Matrix Exteriors were absolutely outstanding in replacing the 24-year-old roof, gutters and window wraps on my house and shed. They also installed a new sliding patio door that looks and works perfectly - they really did a tremendous job. If I have any other home projects coming up that I need help with, I know who to reach out to first - David at Matrix! Check out their website, they probably have your need covered. He is your guy- he will make sure you are a happy customer. Trust me.
Victor Cruz
1703182167
Matrix is truly a an amazing company to do buisness with. Organzied, punctual, attentive to detail and fully engaged with customer service. 5 Stars all across the board.
Tabitha Chance
1703003035
Matrix worked with the insurance, Knowing all the ins and outs. They not only got everything covered, but did all the work so I didn’t have to deal with several different contractors. It was seamless and easy. Everything is fixed and like new. They did an awesome job on the roof fix, new porch, bay window and interior damage. It was really nice to just hand the headache to someone else and be so well taken care of.
Adam Roche
1702592779
Matrix Exteriors was highly professional and responsive from start to finish. My roof and side paneling were damaged by hail earlier this year. Matrix identified the damage, initiated a claim process with my home insurance company, handled any disputes with said insurer, and ensured a fair claim adjustment. They took time make sure I was comfortable with the contracted scope of work. Roof work was finished in a day. Side paneling took 2 days. There were no issues and no surprises. Any questions I had were addressed quickly and clearly. Scheduling the work was easy too.On top of all that, the quality of new roof tiles and side paneling is significantly better than what was installed before (less likely to be damaged by hail in the future). I couldn't have asked for a better experience. I highly recommend Matrix Exteriors.
Dale Colonna
1702228898
Great experience from start to finish. Very easy to work with. Handled all insurance claim issues. Would definitely recommend to anyone. Work was done quickly. A+
Brian Stanton
1702046008
Me and wife can’t say enough about Matrix. David and his crew went over and beyond on the repair of my home. The whole team stayed on top of my insurance company and their communication is top notch. The whole was extremely time consuming but they made it smooth and easy. David and his crew replaced my roof and siding. Also David had the crews repaint all my trim. And the best part was he noticed damage on my garage doors and had them replaced also. In the future if there is any work that needs to be done to my home David and his crew at Matrix will be my first call.Thank you guys!!!
Sean Moore
1702007282
Matrix is a Class Act. No exaggeration as they walk the talk. From knowledge and professionalism of David and his team, including adjusters to deal with insurance holdups, Matrix exemplifies a higher quality of excellent follow through, great communication and most importantly a swift and clear understanding of the progression of the roof replacement. I would highly recommend them. I had no doubt they would make the best choice for our home.
Jannene Alford
1701463297
I found the staff to be very friendly, sincere, and knowledgeable. This was a strong reason to choose this company for their service. The team of staff and workers were helpful, supportive; as well as organized, thorough, and respectful.We were happy with the results, the warranty, and most important, the house looks great!
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